CareNet

Behavioral experts cite motivation, quality information, timely feedback and positive reinforcement as the keys to successful changes in behavior.

With its secure Web site and support services, CareNet engages members in regularly assessing their health status, gives them feedback about their progress and tracks important health measures such as blood pressure, weight and blood-glucose levels.

CareNet complements other programs by reinforcing telephonic coaching and mail campaigns, helping surround members with the support they need to live a healthier life. By actually seeing progress (or the need for change), members are motivated to continue on the path toward achieving better health.

HMC’s CareNet includes:
• Vitals Health Assessment, HMC’s online Health Risk Assessment
• Resource centers specific to conditions
• Health tools and calculators

Personalized care is perhaps the most dynamic element of this sophisticated health maintenance program. Nurses in our care centers can view the member’s health data prior to a regularly scheduled telephone appointment, giving the nurse more time to prepare educational information tailored to the member’s specific needs and explore any obstacles or breakthroughs they may want to discuss. These one-on-one encounters result in documented improvements in clinical outcomes and cost control for both health plans and employers.